Cancellation:
- Cancellations won’t be accepted if done under 48 hours prior to the start time of webinar. Only Conference cancellations received 72 hours prior to the start time of the webinar are refundable with a small cancellation processing fee of $30.
- If you are not able to attend for any reason, please notify us at the earliest prior to the event.
Substitution
- Substitutions are permitted to avoid the $30 processing fee.
- Substitutions means either substituting a webinar for another webinar scheduled at a different day or substituting the attendee in place of the registered participant.
Substitution/Cancellations will not be accepted in below cases:
- If the attendee missed the session
- If the attendee didn't receive the webinar instructions due to e-mail bounce/firewall protection. If there is system incompatibility issue at the attendee side